Refund policy

Refund policy
All items are not eligible for refund, exchange or store credit. Some exceptions will be made for items that are deemed damaged, but will need to be returned in the same condition received, unused, and with the original packaging (including dust bags) and tags still attached. All merchandise is sold as is.  Sofía Lutteroth reserved the right to refuse any return on merchandise that does not meet our requirements. If your return is not accepted, it will be sent back to you at your own expense.Pre-orders are only available for certain... Read more...